Hi Judith,
ยทDo you get any error message when you try to download any attachments?
Method 1: Disable all add-ons.
Sign in to view your mail. Back to Help Central; Attachments in Yahoo Mail. Download an attachment. We automatically scan for viruses in attachments so you can download them worry-free. Open a message containing an attachment. Mouse over the attachment thumbnail.
You may temporarily disable all add-ons and check what happens.
a.Click the Start button
b.Click All Programs,
c.Click Accessories,
d.Click System Tools, and then click Internet Explorer (No Add-ons).
Method 2:
If the issue is gets fixed, then add-on may be responsible, use the steps below to enable add-ons individually to determine which of the add-ons may be causing the problem.
a. Open Internet Explorer.
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b. Click the Tools button, click Manage Add-ons, and then click Enable or Disable Add-ons.
c. In the Show list, click Add-ons that have been used by Internet Explorer to display all add-ons.
d. York serial number decoder. Click the add-on you want to enable, and then click Enable.
e. Repeat the last step for every add-on you want to enable. When you are finished, click OK.
Access the links below for more information on No Add on mode
Hope this is helpful.